If you need to cancel or reschedule your appointment, we require a minimum of 48 hours notice prior to the start time of your appointment. Failure to provide this notice will result in the forfeiture of your deposit. Please be aware that deposits are non-refundable but will be applied towards your treatment upon completion.

If you are a no-show or arrive more than 15 minutes late to your appointment, we may not be able to accommodate you. In such cases, the same cancellation fee will apply, and your deposit will be forfeited. We will make every effort to reschedule your service for a time that suits you, subject to availability.

No, we do not offer refunds for cancelled appointments. Deposits are non-refundable but will be credited towards your treatment upon completion.